Business Operations Specialist (all genders)
- Kappa optronics S.L.
- Fulltime
- Unlimited
Safety Beyond – Join the team behind the world’s safest vision systems!
At Kappa optronics, everything revolves around high-tech with real impact. Our vision systems are among the best in the world in defence, aviation and automotive. With our cameras, international customers rely on maximum safety and innovation.
Kappa is looking for a Business Operations Specialist to support our daily administrative tasks and strategic customer accounts at our location in Madrid. We are seeking a structured and proactive professional with experience to support key account management and contribute to the overall operational performance of the company.
Your Responsibilities:
Key Account Management Support:
- Monitoring and tracking orders from receipt to delivery and invoicing
- Ensuring an accurate overview of order status, delivery dates, and pending actions
- Internal coordination with procurement, logistics, finance, and operations to ensure compliance with commercial obligations
- Supporting the KAM in preparing and organizing information required for customer care
- Monitoring basic order-related KPIs such as on-time delivery and order backlog
Direct Support to the Managing Director:
- Daily support in operational and business matters
- Assistance in coordinating topics related to accounting and business management
- Support in tracking appointments and ongoing company initiatives
- Coordination with external consultants when required
- Discretion in handling sensitive and company-related information
- Reliability, maturity, and professional judgment in daily work
Your Profile:
- Completed bachelor's degree in business administration or a comparable field of study
- At least 5 years of experience in order management, procurement coordination, or operations in an industrial or technical environment
- Experience working with cross-functional teams
- Familiarity with ERP systems and structured processes
- Proficiency in working with KPIs and operational tracking
- Strong organizational skills and attention to detail
- High level of discretion and trustworthiness
- Good English skills required, German is desirable
We Offer:
- Participation in a project within an international company
- Short decision-making processes and excellent development opportunities
- A highly motivated team, family-like company atmosphere
- Job-related training
- Good working environment and internal development opportunities
- Employee benefits (e.g., English and German courses, WellHub, and other company services)
- Childcare allowance (up to €300.00 per month per child)
- Flexible working time models
- 25 days of annual leave
- Private health insurance
- Katrischa Zarins
- HR Business Partner
- 055089797007
